Mobile Communications Terms & Conditions
PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS FOR REDHAWK LENDING LLC dba FEDERAL CREDIT LOANS BEFORE USING THE SITE. BY ACCESSING THE SITE, YOU AGREE AND ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, PLEASE CEASE USING THE SITE.
REDHAWK LENDING LLC OPERATIONAL TEXT MESSAGE POLICY
You understand the text messages we send may be seen by anyone with access to your phone. You will receive a text message upon pre-approval of loan, final approval of loan, a message 3-7 days before your payment date, and 1 day before your payment is due. If your payment is late or unsuccessful, you will receive a text message from us indicating you of such action. Your cellular provider’s Msg & Data Rates may apply to our confirmation message and all subsequent messages. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. NO CONFIDENTIAL INFORMATION SHOULD BE SENT VIA TEXT MESSAGE.
Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.
If we modify this Text Message Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time.
If you have any questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information:
PO BOX 643
TULSA, OK 74101
Customer Support E-Mail:
Customer Support Phone:
OPT-OUT OR STOP
This policy applies to the operational text messages sent by Federal Credit Loans to our customers while and after they use our product. If you wish to stop receiving marketing text messages from Federal Credit Loans, reply to any text message we have sent you and in the reply text simply type STOP. If you wish to stop receiving all text messages from Federal Credit Loans, including those with information about payment due dates or missed payments, type STOP ALL in the reply text you send us. Your stop request will become effective within one day. You may also stop text messages by calling us or emailing us with STOP in the Subject line using the contact information above.
HELP OR SUPPORT
If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP. Upon receiving your text message, we will send you a text message with this information. In general, the messages we send provide you with information about your account. Some of the text message we send may include links to websites. To access these websites, you will need a web browser and Internet access. IDEALLY, ANY SUCH WEBSITES WOULD BE MOBILE BROWSER OPTIMIZED.